Cheltenham, Cirencester & Tewkesbury
Citizens Advice Bureau
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Cheltenham, Cirencester & Tewkesbury Citizens Advice Bureau

THE AIMS & PRINCIPLES OF THE CAB SERVICE

The service aims:

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service principles:

Independence

The service provided by Citizens Advice Bureaux is completely independent. Bureaux are therefore able to offer impartial advice to all enquirers and to take up any issue with the appropriate authority on behalf of individuals or groups.

 Impartiality

 The service provided by Citizens Advice Bureaux is impartial. It is open to everybody, regardless of race, gender, disability and to lesbians, gay men and those living with HIV/AIDS. Advice and help will be given on any subject without any preconceived attitude on the part of the bureau.

 Political Impartiality

 The CAB service requires that personal views do not impair the objectivity of the advice and assistance given, or restrict its availability or deter sections of the community from making use of the services of the bureau, or deter funding authorities from helping Bureaux to achieve their aims.

 

WHAT AREAS DO WE COVER?

The bureau provides information, advice in the following areas including:-
 

  Debt   Help with all aspect of debt problems
  Consumer   Contracts and returning of goods
  Benefit   Appeals and Representation
  Housing   Rent , Tenancies and help to both landlords and tenants 
  Employment    Help with unfair/wrongful dismissal, under/non payment
  and Industrial Tribunals
  Legal   Help with all aspect of legal queries
  Other   Education, Health care, Tax, Separation, Children,
  Immigration, etc.

We offer specialist services in the areas of :-
 

Debt
Welfare Benefits
Employment
Housing

THIS IS A FREE, CONFIDENTIAL, INDEPENDENT SERVICE

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Cheltenham, Cirencester & Tewkesbury Citizens Advice Bureau
6 St James Square, Cheltenham, GL50 3PR
Tel: 01242 522491    Fax: 01242 531380    E-mail: advice@cheltenhamcab.org.uk
Registered Charity No: 1109816   Company Number: 5414481

Web page last updated on 10/10/2009